Frequently Asked Questions

You guys don’t have what I want! Is there anything I can do?
How do you pay for things?
What is the condition of the items that I am buying?
How long does delivery take?
Where do you source your products from and how do you ensure their authenticity?
What is your authentication process and why should I trust it?
What sizes are listed?
How do I return things?
What does GS mean?
How do I sign up to become a seller?
I entered the wrong information! How can I change it?
My order hasn’t arrived yet. What can I do?
This isn’t what I ordered! What can I do?
How can I track my shipment?