All items listed on the website are authentic and deadstock. This means that they are brand new, never used, and in their original packaging. Part of our authentication process includes making sure that these conditions are met for all of our items and that your purchase is treated with respect.
We estimate between 10-15 days from when you place the order. This is because we give our sellers three working days to ship the item to us. Following this, our authentication process takes upto a week so we can make sure that the item you are getting is authentic and deadstock. Once an item has been properly authenticated we ship directly to you. If a product fails authentication we notify you immediately via email and issue a refund..
Baza Bazaar sources its items from verified third party sellers. After an item has been bought it goes through a rigorous authentication process which involves a combination of AI and human checks in order to ensure that any product sold on our website is genuine.
We are sneaker heads with decades of experience between us and our partners. We have over 40 tests that we do on each of our products to make sure that they are deadstock and authentic. These include testing to make sure they are of the right material, a smell test, and comparing side by side with a pre-authenticated piece. This is the Baza Bazaar guarantee.
Currently, we are not accepting new sellers at this time so that we can maintain the high quality of the authentication process. Stay tuned on the website so that you can be the first to hear when this changes!
We will send regular emails with shipping notifications and telling you what stage of the process of authentication your product is in. If for some reason we are unable to deliver in the promised time we will update you immediately via email. Should we fail to do so, please make sure to contact us and we will get back to you immediately
First, double check your original order to make sure that it is inconsistent with what you have received. Should this be the case, contact us immediately, we will send the appropriate product as soon as possible and offer a full refund. (Don’t worry, this will absolutely never happen).